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Each issue of CMO Close-up features an interview with a CMO, as well as other marketing executives answering that issue's "Big Question."
This week's feature:
CMO Close-up with John McDonald, VP-marketing, British Airways
 

To read the digital edition of the January 16, 2012 issue, click on the icon above. To read the stories on the BtoB site, check below.

 
 
SPECIAL REPORT
 
Kate Maddox
As b-to-b marketers usher in the new year, they have even more ways to create innovative, engaging programs to connect with their target audiences.
Despite being beset by continued economic woes and global turmoil, 40.8% of b-to-b companies will boost their marketing budgets this year, according to BtoB's "2012 Outlook: Marketing Priorities and Plans" survey.
 
NEWS
 
Sean Callahan
Retail e-commerce is big and getting bigger.
Sean Callahan
As the Internet Corporation for Assigned Names and Numbers' plan to launch a new program of generic top-level domains was scheduled to begin accepting applications on Jan. 12, the Association of National Advertisers' drumbeat against the plan continued.
Christopher Hosford
Last year saw a maturing of the social media marketing space, with the arrival of new players, more advertising options and advances in metrics.
Sean Callahan
“An advertising orgy”—that's how Al Ries, chairman of branding consultancy Ries & Ries, described the Super Bowl. And even b-to-b marketers are invited.
John McDonald is VP-marketing at British Airways, which launched a new ad campaign last fall called “To Fly. To Serve,” created by Bartle Bogle Hegarty, London.
 
ISSUE ALERT - OPINION
 
John Obrecht
Despite the spreading economic crisis in Europe and continued sluggishness in some U.S. markets, I see several reasons for optimism about the prospects this year for marketers and the media that serve them.
Corporate marketers have long been tasked with protecting a company's brand, but new developments in the online landscape are vastly complicating that job. Two in particular merit your attention.
Jeffrey Hayzlett
If we've learned anything in business and life it's that change is constant. Just when we get comfortable, things change. And change is uncomfortable; it even makes people afraid.
Dennis Reilly
This year will see technology, digital content, mobile devices and social networks seamlessly work together to transform b-to-b brand experiences and enable significant improvements in sales effectiveness.
 
BUSINESS MEDIA
 
Sean Callahan
The statistics are gathering like a storm. In December, eMarketer released a study indicating that mobile has surpassed print readership. Mobile usage increased 30% in 2011, to 65 minutes per day, compared with just 44 minutes for magazine and newspaper reading, which were down a combined 12%.
Sean Callahan
Clark Pettit joined American Business Media as president-CEO in 2010.
 
DIRECT & DATABASE
 
Christopher Hosford
Marketing automation is often characterized by triggered responses such as an automatic email sent as a result of a Web interaction, download or request for information.
 
TOOLS & METRICS
 
Paran Johar is CMO at mobile ad network Jumptap Inc., whose recent MobileSTAT report detailed performance metrics of mobile devices and their impact on specific verticals.
Christopher Hosford
Growing brand loyalty while increasing online traction is no small task, and biotechnology company Life Technologies, which offers products and services that help researchers accelerate life sciences research, is one company experiencing that challenge.
 
NETMARKETING
 
Sean Callahan
As the Internet Corporation for Assigned Names and Numbers' plan to launch a new program of generic top-level domains was scheduled to begin accepting applications on Jan. 12, the Association of National Advertisers' drumbeat against the plan continued.
 
ADVERTISING
 
Kate Maddox
From frozen computers to hackers trying to get on Santa's “nice” list, the North Pole has IT issues that would give any CIO a headache.
Menlo Park, Calif.—Facebook offered advertisers a cost-per-click discount of up to 45% in the fourth quarter of 2011, provided those clicks directed users to other Facebook pages, according to a report by Facebook marketing agency TBG Digital.


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