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Building and maintaining loyalty in a customer-driven World

By Sandra Zoratti, VP-marketing, Ricoh Co.

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BtoB's NetMarketing Breakfast Series Hotel Nikko, San Francisco, June 10, 2010


	Martyn Etherington Vice President Marketing and Sales Operations Tektronix Click here for presentation.
	Karla J. Lacey Director Integrated Marketing Communications Cisco Click here for presentation.
	Bill Macaitis Vice President of Online Marketing Salesforce.com Click here for presentation.
	Tracy Hansen Senior Director of Interactive Marketing NetApp Click here for presentation.
Sponsors: Bizo, PJA, Lyris, and IEEE Spectrum
For presentations from past NetMarketing Breakfasts, click here.