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Each issue of CMO Close-up features an interview with a CMO, as well as other marketing executives answering that issue's "Big Question."
This week's feature:
CMO Close-Up with Kim Johnston of Parallels

  

 
Book of the Dead

September 13, 2010 - 11:02 am EDT
 


   
 
   
 
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  • Advantages of digital come at a cost
  • According to David Meerman Scott, marketers should look to the Dead for advice. “The Grateful Dead pioneered many social media and inbound marketing concepts in the 1960s that businesses across all industries use today,” said Scott, co-author of “Marketing Lessons From the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History” (Wiley, August 2010), in a statement. Together with Brian Halligan, CEO of marketing software company Hubspot, Scott deconstructed 19 marketing concepts practiced by the band. Some of our favorites: 1) Research your industry to create unique benefits for your customers, over new technology or complicated improvements. 2) If your marketing team looks like everyone else’s, reorganize by searching outside the department and industry to fill gaps. 3) CEOs and manage-ment teams should allow marketers to experiment (five times more than average) to create breakthrough innovations instead of avoiding failure. 4) Lose control and let your community define marketing messages. 5) Create free content (blogs, videos, white papers, e-books) to dramatically open the top of your marketing funnel. Both authors, taken together, have seen the band perform more than 140 times.

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