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Each issue of CMO Close-up features an interview with a CMO, as well as other marketing executives answering that issue's "Big Question."
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Close-up with Laura Howard, CMO, ECI Telecom
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EMAIL MARKETING


Karen J. Bannan
After hearing about job and spending cuts for months, e-mail marketing company ExactTarget, in conjunction with training and advice provider Econsultancy, this week released a new research brief that contains a little good news about marketing spending.
February 04, 2010  COMMENT ON THIS STORY
 

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Wendy Lowe, director of product marketing, Campaigner
E-mail marketing is one of the easiest and most cost-effective ways to market a small business. Don’t fall into the trap of thinking you need to know everything about e-mail before you get started. Just follow some of these best practices and you’ll be off to the races:
    February 04, 2010
     
    Karen J. Bannan
    Your e-mail message's call to action is often what gets people to click through or, even better, take a step toward making a purchase. Still, the wrong call to action or design can sink a campaign.
    January 28, 2010  COMMENT ON THIS STORY
     
    Michael Thompson, director of deliverability and ISP Relations, ClickSquared Inc.
    Collecting preferences, interests, likes and dislikes from your customers and prospects to better understand them as individuals is the foundation for developing more relevant, effective messaging for your e-mail marketing communications.
    January 28, 2010
     
    Karen J. Bannan
    NIIT is a global talent management company. Its U.S. unit, the Enterprise Learning Solutions Business, created its first e-mail marketing campaign in January 2008.
    January 21, 2010  COMMENT ON THIS STORY
     
    Sarah Welcome
    Due to increasingly cluttered inboxes, e-mail responses are down overall. Here are my Top 5 Best Practices to optimize your e-mail efforts and increase key metrics. Remember, all audiences are different, so always test changes.
    January 21, 2010
     
    Carissa Newton, director of marketing, Delivra
    Everyone is crunched for time and facing a bulging inbox. Marketers can respond to this challenge by being concise and compelling in their e-mail marketing design. There are three ways to do this:
    January 14, 2010
     
    Karen J. Bannan
    Decade-old FranchiseOpportunities.com is an online directory that links up people looking to buy and to sell franchise businesses. Investors come to the site to find businesses opportunities and request further information.
    January 14, 2010  COMMENT ON THIS STORY
     
    Kara Trivunovic, senior director of strategic services, StrongMail
    Customer life cycle is a frequently overlooked factor in achieving relevance in e-mail—especially in b-to-b messaging. The type of information recipients expect to receive from your e-mail program has a direct correlation to their stage of the life cycle.
    January 07, 2010
     
    Karen J. Bannan
    Reputation is becoming increasingly important for marketers—especially in the e-mail world. This year, said James O’Brien, director of marketing with e-mail compliance company LashBack, there will be several “hot-button” issues when it comes to e-mail reputation.
    January 07, 2010
     
     


     EXPERT ADVICE
    Kara Trivunovic Senior Director Of Strategic Services, Strongmail
     
       
    Customer life cycle is a frequently overlooked factor in achieving relevance in e-mail—especially in b-to-b messaging. The type of information recipients expect to receive from your e-mail program has a direct correlation to their stage of the life cycle.
      January 18, 2010
     
     
       
    Building lists through partnerships can be a very successful list growth tactic. It is imperative, however, to carefully evaluate a partner before exploring opportunities for e-mail acquisition efforts.
      September 28, 2009
     

    Expert Advice Archive




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     CASE STUDIES
    Karen J. Bannan
    Information and analytics company Thomson Reuters was faced with a problem in 2009. E-mail marketing volume for its West LegalEdcenter division was up, but staffing was flat.
     
    Karen J. Bannan
    Software and services company Aptera Inc. provides software and database development as well as Web development to its more than 180 customers. The 6-year-old company has always used e-mail marketing as part of its lead-generation process.
     

    Case Studies Archive

     

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    BtoB's EMAIL Marketing Coverage
    E-Mail Marketing: BtoB’s e-mail marketing stories include case studies, news analysis and trend stories that b-to-b marketers can use to stay up to date about e-mail marketing, CAN-SPAM legislation, email metrics, deliverability, e-mail service providers, e-mail marketing software, email authentication, open rates, bounce-backs, unsubscribes, HTML e-mails, web bugs, blacklists, opt-ins, double opt-ins, list segmentation, and email tracking.
     
    BtoB Email Marketing Newsletter
    EMI: Ask the Expert
     
    E-mail marketing is one of the easiest and most cost-effective ways to market a small business. Don’t fall into the trap of thinking you need to know everything about e-mail before you get started. Just follow some of these best practices and you’ll be off to the races:
    E-Mail News
     
    Sacramento, Calif.—E-mail software company StreamSend has introduced a tool that allows marketers to test for possible spam filters and other barriers to deliverability prior to triggering e-mail campaigns. READ MORE
     
     


    Email Marketing News and Strategies from B2B Magazine



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